Privacy Policy

Last updated: 9 November 2026.

Relax.tw is a free information website about massage in Taiwan. The website at relax.tw is operated by 360 DEV LLC, a company in the United States. In this policy, "we", "us" and "our" mean 360 DEV LLC as the operator of this website. For any question about this policy, use the contact form.

What we collect from forms

Our contact and accessibility forms ask for your name (optional), your email address and your message. The contact form may also record the address of the page you were reporting, if you came from a "report something outdated" link. If you never send a form, we don't have any of this. Please don't send health information, ID numbers, payment details or other sensitive information: we don't need it.

We use what you send to read and reply to it, to correct or improve the site, to keep the site and its forms safe, and to comply with the law. Form messages are processed and stored by Netlify, which hosts this site, and sent to us by email.

Our tools keep your input on your device

The "What should I book?" matcher, the booking message builder and the phrase cards run in your browser. What you type (a name, a therapist number, messages) is never sent to us or stored. If you allow analytics, we record only that a tool was used (for example that the matcher was run, with the city and type of massage chosen, or that a phrase card was shown or copied, without which card), filter use on venue lists, and clicks to a business's website or booking link (which business). Never anything you type. The matcher may put your choices (city, time, pressure and so on, never a name) in the page address so you can share or reload the result. Copying a message uses your device's clipboard. Sending a booking message is something you do yourself, in your own messaging app; we never send messages for you. The matcher loads a list of checked places from this site, which tells us nothing about you.

We don't ask for your location. Map links open Google Maps only when you choose to follow them.

Analytics and cookies

Google Analytics, a service of Google LLC, can show us which pages and tools are used so we can improve them. It runs only if you choose Allow in the banner. When it runs, it sets first-party cookies whose names start with _ga, which last up to two years unless you clear them or choose No thanks. It collects the pages you view, approximate location derived from your IP address, device and browser type, how you arrived, and simple events: that the language was switched; that a tool was used (the matcher was run, with the city and type of massage chosen; a phrase card was shown or copied, without which card; the booking message builder was used or its message shown or copied, without the message); that filters were used on a venue list; and clicks to a business's website or booking link (which business). These events never include anything you typed. We look at this in aggregate. Google explains its use of this data in How Google uses information from sites or apps that use our services and the Google Privacy Policy.

Google Tag Manager is the container that loads Google Analytics, and it also loads only after you choose Allow. Our settings keep Google's advertising storage, ad personalization and collection of user-provided data switched off.

Google Search Console and Bing Webmaster Tools show us how pages appear in search results. They work from the search engines' own data and place nothing on this site.

Until you choose Allow, no analytics cookies are set and nothing is sent to Google. We don't use advertising cookies, and we don't sell personal information or share it for targeted advertising. If we ever add advertising, affiliate links or another tool that collects data, we will update this policy before it goes live. More detail: Cookie and analytics notice.

Stored in your browser

Two small items are kept in your browser's local storage, not in cookies: your answer to the analytics question, and, if you close it, that you don't want the offer to read a page in Chinese. They stay on your device. Clearing this site's data in your browser removes them.

Hosting and server logs

Our host, Netlify, records technical logs such as IP address and browser type to run and protect the service. Fonts, photos, styles and scripts are served from this site itself, so viewing a page sends nothing to anyone else.

Links to businesses and other sites

When you follow a link to a business's website, LINE account, booking page, phone number or map, you leave Relax.tw and that service's own privacy practices apply. We are not responsible for them.

Privacy choices

• Analytics: change or withdraw your choice with the button above or the Privacy choices link at the bottom of every page. Choosing No thanks after Allow deletes the analytics cookies and reloads the page so analytics stops.
• Global Privacy Control and Do Not Track: if your browser sends either signal, we treat it as No thanks. Analytics stays off and we don't ask.
• Google's opt-out: the Google Analytics Opt-out Browser Add-on stops Google Analytics on every site that uses it.
• Your browser: block or delete cookies in your browser settings. The site works without them.

Your rights under privacy laws

Depending on where you live, privacy laws such as Taiwan's Personal Data Protection Act, the EU and UK GDPR, or some US state laws may give you rights over your personal information, such as access, correction, deletion, or asking us to stop using it. Where such a law applies and gives you a right, you can make a request through the contact form, and we will respond as that law requires. We may need to verify your identity, and we may decline or limit a request where the law allows. Your right to complain to a data protection authority is not affected.

Visitors in Taiwan (Personal Data Protection Act): 360 DEV LLC collects your name, email address, message and, where applicable, the page you reported, when you send a form, to answer you and to run and improve this website, and, if you allow analytics, the usage data described above, to understand how the site is used. We use it for as long as we need it for those purposes, in the United States and the other countries where our providers operate, and share it only as this policy describes. You may exercise your rights under Article 3 of the Act (to ask about or review your data, request a copy, request that it be supplemented or corrected, ask us to stop collecting, processing or using it, and request deletion) through the contact form. Sending a form is optional; without an email address we can't reply to you.

Visitors in the EEA, UK and Switzerland: we rely on your consent for analytics, which you can withdraw at any time without affecting earlier processing, and on our legitimate interests to answer messages and to run, protect and improve the site.

When we may share information

We share information with the service providers that run the site, Netlify and, if you allow analytics, Google, as described above. We may also disclose information if we believe it is required by law or legal process, or needed to protect our rights, property or safety or those of others. If the site or its assets are sold, merged or otherwise transferred, information we hold may be transferred as part of that transaction.

Retention, transfers and security

We keep form messages for as long as we need them for the purposes above, or as the law requires, and copies may remain in backups. We and our providers process information in the United States and other countries. No method of sending or storing data is completely secure, and we cannot guarantee the security of information you send us.

Young people

This site is written for adults. It is not directed at children under 16, and we don't knowingly collect personal information from anyone under 16.

Changes

We may update this policy by posting a new version here; changes take effect when posted. If a translation of this policy differs from this English version, the English version controls, to the extent the law allows.