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Packages, vouchers and prepaying

If you go often, a stored-value card or a book of sessions can bring the price down. It also ties your money to one business. Here is what the rules say and what to check.

The short answer

Prepay only what you are sure to use, at a place you have already tried more than once. Get the terms in writing. Taiwan's national rules for gift vouchers cover massage and foot massage businesses: a voucher may not carry an expiry date, must have at least one year of performance guarantee, and any refund fee is capped. Not every package is a "voucher" under those rules, so ask what you are buying.

What the voucher rules say

A joint notice from the Ministry of Economic Affairs, the Ministry of Health and Welfare and other agencies (April 2020, in force 1 January 2021) sets what gift voucher contracts (禮券) in several industries must and must not say. It explicitly covers folk therapy businesses, including 按摩 and 腳底按摩. In summary, a voucher:

  • may not carry an expiry date;
  • must be backed by a performance guarantee for at least one year, such as bank or trust arrangements, and say so;
  • may charge a refund handling fee of no more than 3% if it is refunded.

This is a summary, not legal advice. Read the official notice linked below, and ask the business which rules it says apply.

What is not covered

Some packages are sold as session cards, memberships or stored value rather than vouchers. We found no official rule written specifically for in-shop massage session packages that are not vouchers. Taiwan's seven-day cancellation right applies to distance and door-to-door sales, not to something you buy at the counter. New Taipei City's consumer protection office has urged caution with prepaid deals at folk therapy shops.

Before you prepay

  1. Try it first.Book two or three times, ideally with the same therapist, before buying a package.
  2. Ask what it is.請問這是禮券嗎？有沒有使用期限？ (Is this a voucher? Does it expire?)
  3. Get it in writing.The price per session, what happens if the shop closes or moves, whether other branches accept it, and the refund terms.
  4. Keep the receipt.And a photo of the card or contract.
  5. Say no to pressure.A sales pitch in the middle of a massage is a good reason to come back another day. Choosing a shop

Problems with a business? Taiwan's consumer service hotline is 1950; it connects you to your local government's consumer service center during office hours.

Facts on this page checked 9 November 2026. Prices and policies change: confirm with the business.

Sources (3)

Checked 9 November 2026

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